Pages: 172,
Publisher: NA,
Publication Year: 2004,
Cover: Paperback,
Dimensions: 168x238x12mm

The Application Service Library IT is explained in this manual for managers, consultants, and service managers. The only public domain application management standard in the world, the ASL's best practices are covered as well as all the processes needed to provide a comprehensive application management service and create standard work processes, helping reduce costs and improve the quality of service.show more

Weight: 0.44 KG
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